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Student Success and Experience

What students want from their higher education experience is changing quickly. EAB’s decade of student success research can help you understand today’s landscape—from advising reform to holistic well-being support—and the role technology should play in improving outcomes across the entire student journey.
Insight Paper

Pushed to the Brink: The Student Success Challenge at Elite Universities

EAB's insight paper explores the growing student success challenge at America’s elite universities and how artificial intelligence can…
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Insight Paper

Student Customer Service Perceptions Among Higher Ed Practitioners

EAB surveyed 95 student success practitioners at four-year institutions to understand how student customer service experiences have changed.
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Two teachers reviewing a textbook and laptop.
Video

How Navigate360 Powers Samford University’s Student Success Strategy

Hear from Bridget Rose, Director of the Academic Success Center at Samford University, about how Navigate360 allows her…
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Insight Paper

Six Drivers Shaping the Future of Student Success

This report provides provosts and student success teams with an overview of six key forces that will shape…
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Partner Resources

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Tool

Construction Kit for Faculty AI Resources

This toolkit for crafting a faculty AI resource repository includes three tools to engage faculty with AI in…
Strategic Advisory Services
Resource Center

Student Experience and Well-being Resource Center

Explore our resources on student success and retention, mental health, financial support, student belonging, activism, and experiential learning,
Strategic Advisory Services
Insight Paper

Meeting Student Needs with Limited Resources

This paper explores ideas and tactics for small-college student success teams to meet student needs despite operating with…
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Tool

Student Readiness Self-Audit

This student readiness self-audit will help you assess and prioritize your institution's response to the growing student readiness…
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Explore all our blogs

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Blog

2024’s biggest student success lessons

Drawing on our research, insights from hundreds of surveyed student success leaders, and institutional partnerships, we’ve identified four…
Student Success Blog
Blog

Guided Pathways needs to evolve for 2025

When Guided Pathways launched in 2017, many community colleges jumped right into reforming their student success strategies. In…
Community College Blog
Blog

3 types of faculty AI policies your institution needs to have

This blog helps provosts develop faculty AI policies that clearly outline how to engage with AI in their…
Higher Education Strategy Blog

Latest Podcast Episodes

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Podcast

How Spelman Helps Students Start and Stay Right

Experts discuss details of the student onboarding and orientation process at Spelman College.
Podcast

How the Student Readiness Gap Is Impacting Colleges and Employers

Experts discuss how declining student readiness is impacting every level of the US education system and is even…
Podcast

How to Prepare for the AI Economy

Experts discuss the importance of building AI literacy among students, faculty, and staff.

Infographics

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Infographic

The AI-Powered Student Success Journey

As institutions grapple with evolving student needs and operational challenges, AI offers powerful tools to streamline processes, personalize…
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Infographic

Meet Your New Community College Learner

EAB's team conducted a survey of over 2,700 high school students who expressed interest in attending community college…
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Infographic

4 Possible Futures for Student Success

Higher education plays a pivotal role in shaping lives and communities. But in periods of rapid change, the…
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